Printers and Copiers for the Youngstown and Warren Areas Since 1991

Many momentous things happened in 1991. Operation Desert Storm began and concluded, South Africa dismantled Apartheid and the USSR was formally dissolved. On a much smaller scale, we were making history at Graphic Enterprises, too. In 1991, we opened our Youngstown office on Market Street near Shields Road.

Today we employ five sales people and four technicians – all Pro-Tech certified – at the office, which covers three Northeast Ohio counties (Mahoning, Trumbull and Columbiana) and two in Western Pennsylvania (Mercer and Lawrence).

In every way, our Youngstown office is a local company. It’s big enough to meet the needs of any business and small enough to deliver that personal touch. Our employees live in or near the communities they serve, including Warren, Boardman, Girard, Niles, Salem, East Liverpool, New Castle, Hermitage, Sharon and beyond. I thank all of them for their hard work in maintaining about 1,500 printers and copiers in the area.

Full Range of Printer Options and Service Available

We offer all the same high-quality Konica Minolta copier and printer models, software and award-winning service in Youngstown as we do at our headquarters in North Canton.

Interested in managed print services? We’ve got it.

Want document scanning equipment and software? No problem.

Need some assistance with IT problems? We can handle it.

So, if you’re looking for office equipment and supplies for your business, school or church, Graphic Enterprises has you covered. Visit us at 4845 Market Street in Youngstown or call 330.782.1714. You can also feel free to contact us on the web.

Thank you!

Graphic Enterprises, as a whole, is a wonderful company. There are no words to describe how great the service is. Paul is a fantastic repair man. I have also had the pleasure of working with Tony Simeone (sales executive). He is patient, timely, attentive and knowledgeable. Julie (in the supply department) and the rest of the staff in billing are another reason Graphic Enterprises is a great company. I am never waiting for a response or being transferred multiple times when I have questions. All the staff takes their time to get me the correct responses that I need. I always leave a conversation with confidence in the knowledge I received from whomever I spoke with. I look forward to continuing and growing Robertson Heating Supply Company’s business relationship with Graphic Enterprises! Thank you to everyone!

Amanda Bess
Robertson Heating Supply

Can You Keep a Secret? Make Sure Your Printer or Copier Can.

Virtually every organization today deals with sensitive electronic information – from confidential human resources and business records to personal health information (PHI). Today’s high-tech all-in-one printers and copiers allow you to print, scan, fax and even email these documents with the click of a button. But what happens to that information as it passes through the machine? It ends up getting stored on the printer hard drive.

Chances are, you already know that electronic information lives on (forever) inside your copier. However, you may still wonder, “Is it secret? Is it safe?”

I am happy to report that it is actually rather difficult these days to steal information from your office equipment, mainly because specialized forensic software is required. However, you still should – and in many cases, you are required – to protect and erase theft-worthy data.

There are two main ways: a data security overwrite kit and hard drive scrubbing.

Copier and printer hard drive sanitization services in Ohio

If you are in the process of buying or leasing a new multi-function printer, then the overwrite kit is a perfect option. It will scrub the binary code of every document and replace it with zeroes. It will be like the information never existed.

However, once you have started using a printer that does not have an overwrite kit, you can not install the program later, thinking it will erase all the old files. And you can not simply delete files yourself and assume they are gone forever. They are not. In this case, you must move on to hard drive sanitization, which is usually done when you are ready to get rid of a piece of equipment.

You can purchase your own software and perform the sanitization yourself. Of course, a sledgehammer is always an option. Unfortunately, if you want to resell your equipment, trade up for a newer printer or finish your lease on good terms, that is not a good solution. Hopefully, your office equipment dealer handles hard drive scrubbing. If not, you probably can find other reputable services.

The most important thing to remember: get certified! Make sure the company that erases your hard drive also gives you a certificate of sanitization.

At Graphic Enterprises, we offer quality hard drive sanitization services for any organization in Canton, Akron, Youngstown and Western Pennsylvania. For more information, contact us.

Image credit: katemlk / 123RF Stock Photo

Thinking Disaster Preparedness? Don’t Forget Your Documents.

Emergency back up plan for paper documents is document management systemAs a smart business owner or manager, you probably already have a disaster preparedness plan in place for your company. And hopefully, as you were assessing potential risks, you remembered to include an emergency back-up strategy for all that paper in your filing cabinets or off-site storage locations.

Dealing with years of hard-copy records can be a daunting task. But losing them – particularly the important, historic or irreplaceable ones – could be devastating. One of the easiest and most cost-efficient options is digitizing your documents, and I’ve invited our electronic document management expert, Dennis Porter, to share his recommendations on how to get started with this process.

Before you panic thinking about all those stacks of paper, first determine which ones are really mission critical to your business. Chances are, the documents that fit into that category are a manageable amount.

The second step is considering your options with document management systems. I see most companies use the “from this day forward” approach. Another similar option is to go back to the beginning of your fiscal year and start there with scanning and indexing your documents. And while both of these are a great way to to jump into the process of electronic document storage, they leave out those old, mission-critical hard copies.

One way to address this issue is to combine the “from this day forward” method along with scanning any file that you may pull from a filing cabinet. If you have to pull it from a filing cabinet, you’re probably going to need it again someday. It’s already in your hand, so why not scan it? You’ll never need to pull it again, and your document management system will back it up.

To this you can also add a round-up of key historic documents and scan them at one time to ensure their protection.

Digital Storage Options for Your Documents

To ensure the safety of your electronic files not only in an emergency, but also on a day-to-day basis, you need a primary back-up system. Thankfully, digital storage space is cheap these days. A 1TB (terabyte) hard drive is less than $100 and can hold as much as 1000 filing cabinets. Other types of primary back-up options include multiple hard drives and a server. Your data should be mirrored, which means when you save a document, it’s copied to all your back-up systems.

You also may opt for an online service, such as Dropbox or Carbonite, as a redundant (or secondary) off-site back-up. These services provide a real-time or scheduled back-up of your data to “the cloud,” which is a fancy term for a secure, encrypted server on the Internet. You can use a tape back-up, but those appear to be going away as technology moves forward.

Finally, consider using a portable hard drive that’s plugged into a server by day and goes home with an employee at night.

If you’re wondering what the best option for your business is, talk to your IT services specialist.

How to Keep Scanned Files More Manageable

When scanning files, don’t scan at a higher dpi or resolution than you need. We recommend 300 dpi for most documents. Scanning a document at a higher resolution than you need just results in a larger file that takes longer to back up, upload, or access with document management services.

On the flipside, scanning a document at too low of a resolution will create problems if your system is trying to convert those documents to a “searchable” format. Look at your scanner setting. Don’t assume they are set at an optimal level.

If your business is located in Canton, North Canton, Akron, Youngstown or west of Pittsburgh, I would be happy to talk with you more about document management services and how they can benefit your company. Contact us to learn more.

Image credit: elenathewise / 123RF Stock Photo