This just in: Graphic Enterprises Office Solutions has been awarded the ProTech Service award yet again!
“Not only did Graphic Enterprises meet the standards for ProTech, they blew them away,” said George Spraw, Konica Minolta District Service Manager.
Konica Minolta recognizes dealerships throughout the United States that demonstrate the highest commitment to customer support and satisfaction. To attain the ProTech standard, each element of Graphic Enterprises’ operation was evaluated and measured, including management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.
“This dealer has a dedication to training… and a response time well under 4 hours. The customers love them and our equipment,” Spraw said, “I believe that Graphic Enterprises is the only dealer remaining that has been awarded ProTech every year that it has been offered. From what I saw, I can see why. This … dealer in North Canton, Ohio continues to operate as a first class, professional service team. Congratulations to Ed Brudzinski and his team. Very, very impressive.”